[Sim Card Activation Payment Agreement]
You are purchasing the sim card plan from Ablegrid.com for Ablegrid GPS tracker or other brand non-ablegrid GPS trackers. In order to simplify the sim card activation process, we will use the sim card’s order shipping information or our retailer/reseller’s GPS tracker’s shipping information for this sim card activation.
Our sim card uses Tmobile cellular network service only, it has no any relation with Tmobile retail store or T-Mobile’s own sim card, you should always contact us directly for the sim card related question.
As you agreed the Sim Card Activation Agreement, you must agree this Payment Agreement before you can continue to process the sim card activation. We consider you agree this Payment Agreement when you input the email and your phone number below. there is absolutely NO any relation between the sim card plan subscription and the GPS hardware tracker, which you purchased from our resellers website, or their retail stores at amazon or ebay, or other GPS tracker brands stores.
That is, it is totally a separated sim card plan service order from Ablegrid.com, you paid the GPS tracker order to one of our resellers, Ablegrid.com is only responsible for the Gps tracker's tech support and warranty
If the GPS tracker hardware does not work or the tracker is lost, you can not get the refund for the sim card plan you paid, which is NOT the reason you file the claim to the paypal. This is same as that you subscribe the phone voice data plan from ATT or Tmobile, you can not get the refund if you lost the phone or found the phone is defective after few months.
If you purchased multiple-month plan, for how to get the remaining month plan refunded, please contact us, we are glad to help. You do not need to call or email us for cancelling the plan, it is not automatic renewable, not recurring billing service, your sim card plan will be de-activated automatically on the expiration date, we do not have your financial information, which is the only reason we use Paypal Gateway to let you get peace of mind. We will send you the renewal email reminder and you can manually renew the plan only if you need to.
Any false/fraud refund claim to the PayPal, we will file the case to the police department immediately with all information we can collect such as IP address, phone number, email address and our retailer/reseller’s order number and the shipping address, and will notify our resellers/retailers, and the marketplaces such as ebay, amazon since the sim card comes with the Gps tracker order or sold separately
If you are trying to charge back the sim card data plan you paid, we will hand over the case to the legal department, and our debt collectors agent immediately without any exception and further notice.
If you don't agree with our Sim Card Activation Payment Agreement, please DO NOT continue.
We are very appreciated for your business, thanks for your understanding and cooperation. We will continue to provide the best customer service to all our customers. Please always contact our customer service if there is the activation issue within 24 hours.
|